Products
Creating a product
Section titled “Creating a product”From Products → Add Product, fill in:
- Title — the handle (URL slug) auto-fills from this; edit it if you want a different one.
- Category — one of eyewear, watch, shoes, jewelry, clothes, bag, or luggage.
- Images — a few clean photos of the product.
Category isn’t just a label — it decides which try-on mode is available and shapes how our AI understands the product, so pick the closest match rather than leaving it generic. You can change it later from the product page.
Real-time AR vs. AI Swap
Section titled “Real-time AR vs. AI Swap”Every product needs a try-on mode, chosen on the product detail page:
- Real-time AR — the customer’s camera overlays a 3D model live. Only available for eyewear and watches; other categories don’t show this option. You need a 3D model on the product before this works — either upload one yourself (GLB, GLTF, USDZ, SPZ, or PLY, up to 20MB) or generate one from photos: pick up to 4 of the product’s images and we build the model automatically. Generation takes a few minutes; the panel polls and tells you when it’s ready.
- AI Swap — a photo of your product is swapped onto the customer’s own photo. Works for every category, and needs no 3D model — just product photos, which get synced to the AI engine for processing. Read more about how swap works on the AI swap try-on page.
Non-AR categories (shoes, jewelry, clothes, bag, luggage) are set to AI Swap automatically once you set a category, since AR isn’t an option for them.
Processing status
Section titled “Processing status”AR assets show a status as they come in: uploaded → analyzing → analyzed (or failed).
Once analyzed, an asset also gets a quality grade (excellent, good, acceptable, or needs work) —
open its quality report from the asset row for details, or request optimization if the grade comes
back low. Only one asset is “Active” at a time; that’s the one customers see, and you can switch
which one is active from the same list.
AI Swap products show an engine sync status instead: Not synced → Processing → Ready (or Failed, with a retry button). Sync kicks off automatically once you switch a product to Swap mode, using whatever images are on the product — make sure images are uploaded first.
Enabling try-on
Section titled “Enabling try-on”The Try-on Status card on the product page has the on/off toggle. You need a mode selected before you can turn it on — the toggle is blocked until you’ve picked AR or Swap and, for AR, at least one asset exists.
AR Fit Editor — fine-tune how a 3D model sits on the customer for AR products.